Terms Of Service
Sonido Ultimo Trueno A DBA of Laodicea Media LLC Houston, Texas
Effective Date: July 2026 Last Updated: August 7, 2026
1. Acceptance of Terms
By using this website, submitting an inquiry, or booking services, you agree to these Terms of Service. These Terms apply to all bookings.
Where Sonido Ultimo Trueno (“Company,” “we,” “us”) and the client (“Client,” “you”) sign a separate written Booking Agreement, that agreement and these Terms together form the contract between us. Where they conflict, the signed Booking Agreement controls.
Our Privacy Policy, available at sonidoultimotrueno.com, is incorporated into these Terms by reference and governs how we collect, use, and share the information you provide.
If you do not agree to these Terms, do not use this website or book our services.
2. Who Contracts With Us
The Client is the adult who signs the Booking Agreement and pays the retainer. That person is responsible for all obligations under these Terms and any Booking Agreement, including payment, venue conditions, and the conduct of guests.
Where an event honors a minor, such as a quinceañera or a birthday celebration, the contracting party is the parent, legal guardian, or other adult who books and pays. A minor is not a party to any agreement with us and cannot bind anyone to one.
3. Services
Sonido Ultimo Trueno, a DBA of Laodicea Media LLC, provides event entertainment and production services for weddings, quinceañeras, private events, and corporate events. Depending on the package purchased, services may include:
- DJ and MC services
- Sound reinforcement and lighting
- Uplighting and gobo monogram projection
- Big-screen projection and photo montage
- Photo booth rental and operation
- Photography and videography
- LED robot performance
- Cold spark effects
- Dancing on the Clouds (low-lying cloud effect)
- Audio guest book
- Day-of event coordination
The specific services included in your booking are listed in your written quote, invoice, or Booking Agreement. Services not listed there are not included.
4. Performance Time and Overtime
The performance period begins at the start time stated in your quote, invoice, or Booking Agreement and continues for the duration stated there.
Setup and breakdown time are not included in the performance period.
Any performance beyond the contracted duration must be agreed in writing in advance, or requested on site and agreed to by us at our discretion. Additional time is billed at the overtime rate stated in your quote, invoice, or Booking Agreement, in half-hour increments, payable before the additional time begins. Where no rate is stated, additional time is billed at $175 per hour.
We are not obligated to continue performing beyond the contracted end time, and we may decline where venue rules, noise ordinances, or equipment or personnel constraints require.
5. Payments and Retainer
- To reserve your date, Client pays a non-refundable retainer of 50% of the total contract price. On events requiring travel outside the Houston metropolitan area, the retainer may exceed 50%, as stated in your quote or Booking Agreement.
- Your date is not reserved until the retainer is received. We do not hold dates without a retainer.
- The retainer is earned upon receipt and compensates us for removing your date from availability, declining other bookings for that date, and beginning preparation for your event.
- Where an event requires travel, lodging, equipment rental, or other costs incurred outside our normal service area, those costs are quoted separately from the service price, are payable in full in advance, and are non-refundable once incurred.
- The remaining balance is due no later than fourteen (14) days before the event date, unless a different schedule is stated in your quote, invoice, or Booking Agreement.
- Any services added after booking must be agreed in writing and paid in full before the event.
- Failure to pay the balance when due may result in cancellation of your event without refund of amounts already paid.
- If any payment is reversed, charged back, returned, or otherwise fails after we have accepted it, Client remains responsible for the full amount plus any fee charged to us, payable immediately.
6. Cancellation, Rescheduling, and Force Majeure
Cancellation by Client
The retainer is non-refundable under all circumstances.
In addition to the retainer, Client is responsible for the following portion of the remaining balance, determined by the date we receive written notice of cancellation:
| Notice received | Additional amount owed |
|---|---|
| More than 90 days before the event | No additional amount |
| 90 to 61 days before the event | 25% of the remaining balance |
| 60 to 31 days before the event | 50% of the remaining balance |
| 30 days or fewer before the event | 100% of the remaining balance |
Client acknowledges that these amounts represent a reasonable estimate of Company’s actual losses from the cancellation, including the lost opportunity to book the reserved date, and are not a penalty.
Rescheduling
Client may request to reschedule one time, in writing, at least 90 days before the original event date. Rescheduling is subject to our availability on the requested new date.
If we are available, the retainer is applied to the rescheduled date. If we are not available on any date Client proposes, the booking is treated as a cancellation under the schedule above.
Rescheduling to a date more than twelve (12) months after the original date may require a new agreement at current rates.
Cancellation by Company
If we cancel for any reason other than a force majeure event, we will make reasonable efforts to secure a qualified replacement provider at comparable rates. If no replacement is secured, we will refund all amounts paid, including the retainer, except for travel, lodging, and other third-party costs already incurred and non-recoverable. This refund is Client’s sole and exclusive remedy.
Force Majeure
Neither party is liable for failure to perform due to causes beyond its reasonable control, including acts of God, severe weather, flooding, hurricane, power grid failure, fire, epidemic or pandemic, government order or restriction, venue closure, civil unrest, or serious illness or death.
If a force majeure event prevents the event from taking place, we will work with Client in good faith to reschedule to a mutually available date. Amounts already paid, including the retainer, may be applied to the rescheduled date. They remain non-refundable.
7. Client Responsibilities
Client is responsible for ensuring that the venue provides:
- Loading access and a reasonable path from the loading area to the setup location
- Adequate, dedicated electrical power at the performance area, sufficient for the equipment contracted
- A minimum of two (2) hours of setup time before guest arrival and one (1) hour for breakdown, at no charge to us
- A safe, dry, level, and covered setup area
- Any required parking, and payment of any venue parking or vendor fees
If setup access is delayed by the venue or by Client, we are not responsible for any resulting reduction in service time, and no refund or credit is owed.
If the venue cannot supply adequate or dedicated electrical power, we may reduce or omit portions of the contracted service to protect equipment and personnel. Any resulting reduction in service is not a failure to perform by Company, and no refund or credit is owed.
Outdoor Events
For any outdoor portion of an event, Client must provide adequate cover for equipment and performers. We may decline to set up, or may cease operation of equipment, in rain, high wind, extreme heat, or lightning conditions, without refund. Equipment and personnel safety is at our sole discretion.
8. Special Effects
Special effects include cold spark effects, Dancing on the Clouds, fog, haze, and other atmospheric effects. We do not provide pyrotechnics, fireworks, or laser effects under any circumstance.
Written venue approval is required. Client is responsible for obtaining and providing to Company written approval from the venue for the use of any special effect not less than fourteen (14) days prior to the event. If written venue approval is not provided within that window, the effect will not be performed, and the fee associated with that effect is non-refundable. This applies whether the effect was purchased separately or included at no additional charge as part of a package.
Verbal statements by venue staff do not satisfy this requirement.
The remainder of the contracted services will proceed as scheduled where an effect is omitted, and no refund or credit is owed on any other portion of the booking.
We may decline to operate any effect at any time, including during the event, if conditions are unsafe in our judgment, including proximity to sprinkler heads, smoke or heat detectors, low ceilings, decor, or guests.
9. Event Coordination Services
Where day-of event coordination is included in your package:
- Coordination is limited to day-of execution of a timeline provided or approved by Client. It does not include event planning, design, budgeting, contract negotiation, or vendor selection.
- We are not a wedding planner, event planner, or fiduciary. We do not act as Client’s agent.
- We do not guarantee the performance of any third-party vendor, including the venue, caterer, florist, photographer, baker, transportation provider, or officiant. We are not responsible for any third-party vendor’s delay, non-performance, error, or misconduct.
- Coordination services are provided on a best-efforts basis. We make no warranty, express or implied, as to any particular outcome.
- Our total liability arising from coordination services shall not exceed the amount paid for the coordination service itself.
10. Subcontracted Services
Certain services, including photography, videography, photo booth operation, LED robot performance, snack carts, and event coordination, may be performed by independent contractors engaged by us. These contractors are not our employees. They control the manner and means of their own work and carry their own insurance.
Where a service is delivered by a subcontractor, our responsibility is limited to arranging and coordinating that service. Our total liability for any subcontracted service shall not exceed the amount Client paid us for that service.
11. Equipment and Damage
All equipment remains the property of Company at all times.
Client is responsible for damage to our equipment caused by Client, Client’s guests, or any third party at the event, excluding ordinary wear and tear and damage caused by our own negligence. Client agrees to reimburse us for the cost of repair or replacement.
Guests may not operate, move, unplug, or interfere with our equipment. We may cease operation and remove our equipment if we determine that continued operation is unsafe.
12. Photography, Video, and Promotional Use
We routinely photograph and record video at the events we service.
By booking our services, Client grants Company the right to capture photographs, video, and audio at the event and to use that content for promotional purposes, including on our website, social media, and advertising.
Client represents that Client has authority to grant this permission with respect to the event and the venue, and agrees to inform guests that recording is taking place.
Minors. Our events frequently center on minors. A parent or legal guardian may opt out of promotional use of a specific minor’s image by notifying us in writing at info@sonidoultimotrueno.com. We will remove the content within a reasonable time and will not use it again.
Any guest may request removal of their image by notifying our staff on site or writing to us. We honor these requests.
Client may opt out of all promotional use in writing before the event.
13. Guest Conduct
Client is responsible for the conduct of Client’s guests.
We reserve the right to stop performing, and to leave the event without refund, if Client, a guest, or any other person at the event threatens, harasses, or endangers our personnel; damages or interferes with our equipment; or creates conditions we reasonably believe to be unsafe.
14. Certificates of Insurance
We maintain commercial general liability insurance. A certificate of insurance is available on request.
If your venue requires that it be named as an additional insured on our policy, you must notify us in writing at least forty-five (45) days before the event and provide the venue’s exact legal name and address. We cannot guarantee that every venue’s insurance requirements can be satisfied. We are not liable if a venue denies us access for failure to satisfy a requirement that was not communicated to us within that window, and in that circumstance the booking is treated as a cancellation by Client under Section 6.
15. Limitation of Liability
To the fullest extent permitted by law:
- Our total liability arising out of or related to these Terms, any Booking Agreement, or the services we provide shall not exceed the total fees actually paid by Client to Company for the event in question.
- We are not liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost enjoyment, emotional distress, or the cost of substitute services, even if we have been advised of the possibility of such damages.
- We are not liable for the acts, omissions, delays, or non-performance of the venue or of any third-party vendor.
Nothing in this section limits liability that cannot be limited under applicable law.
16. Indemnification
To the fullest extent permitted by law, Client agrees to indemnify and hold harmless Sonido Ultimo Trueno, Laodicea Media LLC, and their owners, members, employees, agents, and independent contractors from and against any claims, damages, losses, fines, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
- The conduct of Client or Client’s guests at the event
- Damage to the venue or to property at the event caused by Client or Client’s guests
- Client’s breach of these Terms or of any Booking Agreement
- Any misrepresentation by Client regarding the venue, its rules, or its authorizations
- Client’s failure to obtain written venue approval for any special effect under Section 8
This obligation does not apply to claims arising from our gross negligence or willful misconduct.
17. Governing Law, Venue, and Dispute Resolution
These Terms and any Booking Agreement are governed by the laws of the State of Texas, without regard to conflict of law principles.
The parties agree that exclusive venue for any dispute shall lie in the state or federal courts located in Harris County, Texas, and each party consents to personal jurisdiction there.
Before filing any action, the parties agree to attempt in good faith to resolve the dispute through direct negotiation for a period of thirty (30) days after written notice of the dispute.
In any action arising out of these Terms or a Booking Agreement, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs.
18. Live Bands and Third-Party Performers
Sonido Ultimo Trueno provides DJ, MC, and DJ-operated audio only. Sound reinforcement for live bands, mariachi, worship and alabanza teams, soloists, hired speakers, and any other third-party performer is not a service offered by Sonido Ultimo Trueno and is not included in any package, quote, or agreement unless it appears as a separately priced line item on a signed Booking Agreement.
This includes front-of-house mixing, stage monitoring, microphone and direct-box provisioning for performers, instrument cabling, backline, line checks, and sound check labor.
Sonido Ultimo Trueno may, at its sole discretion and on a per-event basis, agree to make its system available to a third-party performer. Any such accommodation is valid only when confirmed in writing by Sonido Ultimo Trueno in advance of the event date, and is subject to all of the following:
- The performer supplies their own mixing console, instrument cabling, direct boxes, stands, backline, and stage monitors.
- A performer representative coordinates with Sonido Ultimo Trueno no later than seven (7) days before the event to confirm the connection point, input requirements, and sound check window.
- Operating levels remain within the safe limits of the provided system, as determined solely by Sonido Ultimo Trueno.
- Sonido Ultimo Trueno may reduce levels or discontinue the connection at any time to protect its equipment, without refund or credit.
- The Client is responsible for any damage to Sonido Ultimo Trueno equipment caused by the performer or the performer’s equipment, at full replacement cost.
- Sonido Ultimo Trueno assumes no responsibility for the performer’s mix quality, performance, equipment, or timing.
- Sound check and setup time required by the performer does not extend the contracted service hours and does not create a credit against them.
Any accommodation granted is specific to the event named in the agreement and establishes no service offering, price, or precedent for any future event.
19. Messaging and Communications
Service messages. By providing a phone number to us, through this website, a social media lead form, or direct communication, you consent to receive communications from Sonido Ultimo Trueno by SMS text message, WhatsApp, telephone, and email relating to your inquiry, quote, booking, scheduling, invoices, payment, and customer support.
Promotional messages. We send promotional messages, including offers, availability announcements, and follow-up regarding services you inquired about, only where you have separately and affirmatively opted in to receive them. Consent to receive promotional messages is not a condition of booking any service.
Rates and frequency. Message frequency varies. Message and data rates may apply.
Opting out. To opt out of SMS text messages, reply STOP. Reply HELP for assistance. To opt out of WhatsApp messages, reply STOP or ask us at any time to remove your number. Opting out of promotional messages does not stop the service messages necessary to deliver a confirmed booking.
Third-party platforms. WhatsApp messages are transmitted through a service operated by Meta Platforms, Inc. and are subject to its terms and privacy policy. We do not control the delivery, storage, or data practices of any messaging platform or carrier, and we are not liable for delayed, undelivered, altered, or failed messages caused by carrier, platform, device, or network conditions.
Our Privacy Policy at sonidoultimotrueno.com describes how we collect, use, retain, and share the information you provide, including your phone number and consent records.
20. Entire Agreement and Order of Precedence
These Terms, together with any signed Booking Agreement and any written quote or invoice issued by Company, constitute the entire agreement between the parties and supersede all prior discussions, quotes, text messages, WhatsApp messages, emails, and oral representations.
NO VERBAL REPRESENTATION, TEXT MESSAGE, WHATSAPP MESSAGE, OR EMAIL ALTERS THESE TERMS UNLESS SET FORTH IN A WRITTEN DOCUMENT SIGNED BY BOTH PARTIES OR IN A WRITTEN QUOTE OR INVOICE ISSUED BY COMPANY.
In the event of a conflict between these Terms and a signed Booking Agreement, the Booking Agreement controls. In the event of a conflict between a signed Booking Agreement and any verbal agreement, the signed Booking Agreement controls.
Electronic agreements. The parties agree that electronic signatures, electronically transmitted agreements, and agreements confirmed by email or messaging application are valid and enforceable to the same extent as a handwritten signature on paper.
Language. Where we provide a translated version of these Terms, we do so for convenience. Where a signed Booking Agreement is presented bilingually in English and Spanish, the English version controls in the event of any conflict between the two, unless the Booking Agreement expressly states otherwise.
21. Severability, Waiver, and Assignment
Severability. If any provision of these Terms is held unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
No Waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.
Assignment. Client may not assign a Booking Agreement without our written consent. We may assign our obligations to a qualified replacement provider as described in Section 6.
22. Changes to These Terms
We may update these Terms at any time. The updated version will be posted on this page with a revised “Last Updated” date. The Terms in effect on the date your retainer is received govern your booking.
23. Contact Us
Sonido Ultimo Trueno A DBA of Laodicea Media LLC Houston, Texas
Email: info@sonidoultimotrueno.com Website: sonidoultimotrueno.com
Revision history: May 2025 (original) · July 3, 2026 (force majeure, liability cap, media consent) · July 9, 2026 (WhatsApp consent, cancellation schedule, performance time, entire agreement) · July 16, 2026 (special effects section, subcontracted services, event coordination scope, certificates of insurance) · August 7, 2026 (messaging and communications consent, special effects written venue approval requirement extended to 14 days, contracting party and minors clause, power and payment reversal provisions, electronic signature clause, bilingual-agreement language-controls clause, renumbering)